One of the first things we considered when we first viewed the plans for our project for Huskisson, was how complex the roof line appeared. Not only was the roof a dominant feature, but 3 of the villa’s were double story. They were looking directly over the single story villa’s. This meant that it was critical to get the roofing just right. When we mentioned this to GJ Gardner’s, they assured us that KITELEYS were the right people for the job. I’m happy to say that they were 100% right & KITELEYS did a fantastic job!
Nowhere more can this be seen as when we did the footage for our website & we had the drone fly over. The roof was flawless!
Rayma Bathurst
Manager
Hawkesnest
44 Hawke St Huskisson
www.hawkesnest.com.au
Dear Sir
I am writing to pay my compliments to your staff. I have been a “small” builder in Kangaroo Valley for about 13 years. Over any year we will have a variety of jobs from small cottages to extensions, small and large renovations, home repairs and the occasional re-roofing job. Orders vary from $50 to occasionally thousands but it doesn’t affect the treatment of me as a client.
Whenever I contact your shop with a request for a price, a need to know type of product, its availability or the timing of a delivery I am always greeted with lovely manners and a desire to assist. On many occasions I send a drawing which has detail limited by my knowledge or drawing ability. I always receive a polite and efficient reply, either by phone or email. Michelle Bell and Bianca Poulter as “front of house” are lovely people and a credit to your office. Polite, friendly and efficient are adjectives that are readily applicable. They are an asset to your business.
In addition David Hampton has helped me many times with technical questions and suggestions. He is also thoughtful and polite, often helping load my vehicle or handling an invoice at the front counter.
My overall impression of your organisation is very good and I know that fine people are one thing but in a workplace they are usually a product of good management. I think you can take some credit here. I am pleased to thank your staff through you and hope you pass my compliments down the line.
Yours sincerely
Gerard Keyzer
G Keyzer Constructions
104 Keoghs Road
Kangaroo Valley NSW 2577